ORDERING & SHIPPING
ORDERING
ORDERING PRODUCTS
You may place an order via portal or website using your preferred mode of payment that is available on the ordering channel. All orders will be processed 2-3 business days (excluding weekends and holidays) upon confirmation of payment before ship out by the affiliated Courier.
PRODUCT PRICING
- Active Partner (Base, Premium, Elite) – 20% members discount on product purchases
- Customer – Suggested Retail Price on product purchases
ORDERING METHODS
An Active Partner can directly purchase to the portal https://membersportal.pureliving.com.ph/#/register?ref=98012648 while a Customer can directly purchase to the website at www.pureliving.com.ph.
Active Partner Ordering Methods:
- Members Portal – Log in to your members portal https://membersportal.pureliving.com.ph/#/register?ref=98012648 using your username & password and purchase a product.
Customer Ordering Methods:
- Website – Log in to the website at https://e-pureliving.com/ using your username & password and purchase a product.
MODE OF PAYMENT PER ORDERING CHANNEL
Portal:
- Global Card (Visa, Mastercard, JCB, UnionPay) - 3-36 Months 0% Installment on Metrobank with a minimum purchase of Php 3,000. 3 Months installment with interest 1.71% for purchases lower than Php 3,000 using Metrobank.
- Digital Payment (Gcash, GrabPay)
- Over the Counter (Bayad Center)
- Web Pay / Direct Debit (BPI)
- Cash/Bank Transfer (Payment to Pure Living Bank Account)
- Buy Now Pay Later (Billease) - Step 1 Collect mandatory data on payment page. Step 2 Redirect to Billease, sign-up or log in and choose installment term and repayment frequency. Step 3 Enter OTP. Step 4 Payment success redirection.
Website:
- Credit / Debit Cards (Visa, Mastercard)
- eWallets (Paymaya, Gcash, GrabPay)
- Direct Debit (BPI, Unionbank)
SELF-COLLECT/PICK-UP OPTION
Pick-up your orders in our office at Diversion Road Macabog Sorsogon City, . Orders will be processed within 2-3 business days upon confirmation of payment before its ready for pick- up. Kindly contact Kristen Fulay at 09686254176 for pick-up arrangement and prepare the order number and complete name of the buyers account for reference.
ORDERING CHANNEL TIMELINE
The portal (https://membersportal.pureliving.com.ph/#/register?ref=98012648) and website (https://.e-pureliving.com) purchase platforms makes ordering quick & easy and will be available 24 hours a day, 7 days a week to serve you.
ORDER CONCERNS
If you encounter any order and payment concern, you may contact essential.purelivingbicol@gmail.com or 0968 625 4176
ORDER CANCELLATION
You may only file for order cancellation within 24 hours from the date and time of your successful purchase. Any request beyond that timeline will no longer be accepted by Pure Living. The Company will also not accept any order cancellation request if the products are turned over and shipped by the affiliated Courier.
PROCEDURE FOR ORDER CANCELLATION
- The purchase owner of the account should file a request via email essential.purelivingbicol@gmail.com or 0968 625 4176
- Provide your Complete Name, Order Number and the reason of cancellation on the email.
- Wait for the Customer Service to acknowledge and contact you for further assistance.
SHIPPING
SHIPPING PRODUCTS
Orders will be processed with 2-3 business days (excluding weekends and holidays) upon confirmation of payment. Ordered items will be shipped via LBC, our shipping courier after the orders are being processed.
Pure Living may not be able to fulfill orders to some areas which have restricted access or considered as out-of-deliver zone (ODZ).
Special delivery may be arranged on areas that are considered as out-of-delivery zone, however, additional charges may apply.
Pure Living only delivers nationwide for the Philippines. We do not ship outside the country.
SHIPPING RATES (MEMBERS PORTAL & WEBSITE)
Shipping rates are calculated based on volumetric weight and shipping location.
*Additional Php30.00/kg for MM, Php60.00/kg for LUZ, Php70.00/kg for VIS and Php80.00/kg for MIN area. Should your order quantity exceed allowable KG, please contact us at essential.purelivingbicol@gmail.com or 0968 625 4176
SHIPPING LEAD TIME
- Expected delivery of orders shipped via LBC are as follows:
- Metro Manila 3 - 5 working days
- Luzon 5 - 7 working days
- Visayas 5 - 7 working days
- Mindanao 5 - 7 working days
- Out-of-Delivery Zone (ODZ) additional 5 - 7 working days
- Peak Season (Oct-Jan) additional 1 - 2 working days
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Who we are
- We are Pure Living Wellness International.
- We believe in the importance of beauty and wellness in everyday living.
- At the core of our business are products that promote beauty and wellness and a rewarding business platform that empowers modern-day entrepreneurs.
![](http://e-pureliving.com/cdn/shop/files/ATE_kristen_with_heart.jpg?v=1699045228&width=1500)
Authorized Partner & Distributor
ESSENTIAL PURELIVING is an authorized partner & distributor of Pure Living Wellness International Inc.
At Pure Living, we believe in the importance of beauty and wellness in everyday life. We wanted to give everyone a chance to experience attainable luxury living through our top of the line formulated & uniquely designed products. We’re happy to share our products with all of you! YOU deserve it.
Our Mission
is to promote beauty and wellness through our products and business platform.
We bring in products and create brands that allow the consumers to experience beauty and wellness in their everyday life and we take these products to consumers through a rewarding business platform that partners with people who are passionately enterprising and highly motivated to pursue and define their own success.
Our Vision
is to become the preferred beauty and wellness business platform, providing products and the opportunity that empowers people to build a business of their own and uplift the lives of their family and the people around them.
Our Brands
At E-Pureliving, your satisfaction is our priority.
Wondering about an order, membership perks or just want to leave a general feedback? Our Customer Service team is ready to assist you. Fill in the form below, or check out our FAQs—the answer might already be there!